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Because customer journey maps need to take into account the thoughts and. By taking this action I agree to receive marketing communications about Columbia Road and its services, and I consent to allow Columbia Road to store and process the personal information submitted above to provide the content requested
Customer Journey Map Slide Customer Journey Maps (Part 2) Presentation The aim of the customer journey is to help you break down the customer's activities from both a front-end and back-end perspective. The aim of the customer journey is to help you break down the customer's activities from both a front-end and back-end perspective Stages: High level stages of your company's customer journey from awareness to the purchase to loyalty and advocacy..
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